Healthy Disagreement

How Leaders (Should) Handle Differences

There’s no one-size-fits-all formula for handling difficult conversations. DifferentDisagreement cultures, personalities, relationships, and histories all call for high emotional intelligence in determining how to address conflict. But here are some tools that most leaders would benefit from pulling out of their toolboxes more often. Continue reading Healthy Disagreement

Influential Listening

Raising the Bar on Leadership Listening

Think about a conversation with someone who gives you his full attention, is genuinely interested in what you say, and doesn’t talk about himself all the time.  These conversations leave you energized and willing to do your best to help that person.Ear-Crop

Compare that to a conversation with someone who is all about his own agenda and knows you need his wisdom and stories.  Your energy and commitment to help him succeed is diminished. Continue reading Influential Listening